About Us
Prime Bank Fintech Limited (PBFL) is a mobile financial services (MFS) provider building a seamless, simple, secure, and inclusive way to empower the people of Bangladesh. We exist to make everyday finance easier for everyone, and to support the growth of the wider financial ecosystem with reliable, compliant, and innovative digital services.
What We Offer
We are here to enable and empower—to help people, merchants, and institutions transact with confidence, reduce cash friction, and participate fully in the digital economy. We aim to expand access, lower costs, and improve service quality across the country through thoughtful technology and responsible execution.
Tools for businesses
Easy collections, bulk payouts, QR acceptance, settlements, and dashboards designed for MSMEs.
Everyday Finance Made Simple
Cash-in/cash-out, person-to-person transfers, merchant payments, salary disbursements, bill and fee payments.
Partner-led solutions
Interoperable rails and APIs that connect banks, MFIs, NGOs, fintechs, and enterprises to reach customers at scale.
Human support that cares
Assisted services through agents and partners, alongside a clear, responsive help experience.
Our Principles
We care about our principles because they ensure every person—regardless of location, literacy, or device—can access secure, simple, and responsible financial services built for real life in Bangladesh.
Simple by design
Clear flows, Bangla-first experience, low data usage, and USSD/assisted options for broader reach
Secure by default
Cash-in/cash-out, person-to-person transfers, merchant payments, salary disbursements, bill and fee payments.
Partner-led solutions
Interoperable rails and APIs that connect banks, MFIs, NGOs, fintechs, and enterprises to reach customers at scale.
Human support that cares
Assisted services through agents and partners, alongside a clear, responsive help experience.
Reliable at scale
Cloud-ready infrastructure, high system uptime, and disciplined incident management.
Why Prime Bank Fintech
Trust you can count on
Built with banking-grade rigor and a commitment to customer protection.
Innovation with purpose
We introduce new features only when they make life simpler, safer, or more affordable.
Open, partner-friendly rails
APIs and integration support to help institutions launch and grow digital services faster.
Nationwide ambition
A mass-market service focused on real-world use—wages, remittances, purchases, savings access through partners, and more.
Our impact goals
We aim to drive financial empowerment by fostering inclusion, enabling small businesses, building digital resilience, and advancing sustainability across Bangladesh’s economy.
- Financial inclusion: help more people enter and stay within formal finance.
- Economic enablement: support MSMEs with digital acceptance and predictable cash flow.
- Digital resilience: reduce cash dependency and improve transaction transparency across the economy.
- Sustainability mindset: minimize paper use, optimize energy where we can, and back partners advancing green and social outcomes.
Governance and accountability
We operate with clear policies, independent risk and compliance oversight, and continuous monitoring of service quality and customer outcomes. We listen, learn, and improve—because trust is earned daily.
Work with us
Whether you are a customer, merchant, agent, or institutional partner, we are built for you. Together, we can make digital money movement in Bangladesh seamless, safe, and affordable—for everyone.